- Booking -
The booking form must be completed and signed by the party leader (hereafter
called the Guest(s)) who must be over 18 years of age. The signing of the Booking
Form shall be deemed to constitute the acceptance of the Booking and Payment
Procedure plus Terms and Conditions by the Guest and shall be a warranty by the
person so signing that they have the authority to act on behalf of the persons
named on the booking form including any substitutions or additions by any
subsequent agreed amendments to the booking. The procedures and conditions
will still apply even if for any reason the Booking Form has not been completed by
the client, e.g. in the case of a late booking request by telephone which
necessitates immediate commitment The booking is not accepted until the
completed and signed Booking Form together with the appropriate deposit has
been received and the Acknowledgement/Receipt has been issued. If the booking
is not accepted for any reason the deposit will be refunded in full. Amendments to
or cancellation of the booking by the Guest will be subject to the provisions of
sections 6 and 8 of these terms and conditions. The accommodation cannot be
shared, assigned or sublet and only those persons named on the booking form are
permitted to stay in the property. Persons/children under the age of 18 years are
not accepted unless accompanied by parents or an adult.
- Payment - Deposits and payments should be made in accordance with the Bookings and
Payments Procedure. Failure to comply with the payment procedure will be
deemed to be a cancellation by the Guest and will be subject to the cancellation
charges as detailed in Section 8.
- Rental Period - Reservations normally run Saturday to Saturday and are for a minimum of 7
nights, but other periods may be able to be accommodated by arrangement. The
Villa is available for occupation from 4-00 pm (local time) on the day of arrival
until 11-00am (local time) on the day of departure. We will do our very best to
accommodate any required changes in these times, but it cannot be guaranteed.
- Rental Charges - The Villa rental charges and the items included are as detailed in the Weekly
Rental Charges.
- Price Guarantee - The rental price you will pay is fully guaranteed once the deposit has been paid
and the acknowledgement/receipt has been issued.
- Amendments - The effective date of the amendment is the date on which details of the proposed
amendment are received in writing. Wherever possible, any amendment to the
booking requested after the booking has been confirmed will be accommodated.
Dependent on the nature of the amendment additional costs may be incurred.
- The Security Bond - The Guest is solely responsible for any damages or breakages that may be
caused to the property or its contents and also for any loss of items in the
inventory during their stay. Therefore £150 or $250 refundable security bond
payable with the final balance, will be held against such an eventuality. The Villa
is inspected both before and after each occupancy and upon confirmation that all
is in order, this deposit will be refunded in full. Since it is not possible to check the
Villa before departure, the security bond will be reimbursed as soon as possible
after the Guest has departed. Charges for damages/losses or any maintenance/
repairs to the Villa, equipment, amenities or fixtures necessitated by misuse will
be at the discretion of the Owners Management Company and will be deducted
from the Security Bond. In the event of any damage/loss, which is assessed to be
in excess of the Security Bond, the Guest will be held responsible for full
reimbursement of the outstanding amount within fourteen days notice of such
costs. We would appreciate that the property is left in an orderly state at the end
of the rental period.
- Cancellation - Any cancellation by the Guest must be notified in writing directly to the Owner. The cancellation will become effective from the date we receive the written Notification and any cancellations are subject to a charge as detailed below:
Notice given:
A cancellation of a booking up to 8 weeks before departure ______Deposit Only
A cancellation of a booking between 4- 8 weeks before departure____ 75%
A cancellation of a booking up to 4 weeks before departure ________ 100%
The owners, at their absolute discretion, may agree to waive some or all of these
charges if they are able to replace the cancelled booking with another booking on
the same or better terms. The security deposit will always be returned in the
event of cancellation.. In the unlikely event that circumstances beyond the
Owners control necessitate a cancellation of the rental agreement by the Owners,
the Owners reserve the right to cancel any bookings at any time and would only
be liable to refund monies already paid by the client. In these circumstances we
would then endeavor to find replacement accommodation.
- Travel Arrangements / Requirements - The clients accept full responsibility for making travel arrangements to ensure their occupation of the property for the period reserved. No responsibility or liability is accepted in respect of loss or damage, or alterations to the dates caused by flight delays or cancellations, weather conditions, industrial disputes, etc.
All passports, visas, travel and health certificates are the clients responsibility and the Owners accept no responsibility for any delay or expenses incurred or any irregularities with your documentation. Travel Insurance (including cancellation coverage) is vital for you and your party, especially in the USA. Please ensure that you have cover in place
and that it is sufficient for your needs.
- Force Majeure - The Owners and their representatives accept no responsibility whatsoever and no compensation or any other payment will be made if any cancellation or change to the terms of the booking becomes necessary due to a war or the threat of a war, riots, civil commotion, terrorist activities, industrial disputes, natural and nuclear disasters, fire flood, adverse weather conditions, building or construction in progress within the community, technical problems with transportation, closure or congestion of airports, alterations or cancellation of schedules by carriers, or any other events beyond our control.
- Complaints - In the unlikely event a problem should arise whilst on holiday relating to the Villa,
the Guest should immediately contact our Management Company (their details
will be supplied prior to your departure and are also in the Welcome Book, which
is found in the Villa). The Management Company will seek to resolve matters
speedily.
- Brochure Description - Whilst all information supplied in the brochure is deemed to be correct to the
best of our knowledge, it is understood that the information is for guidance
purposes only, but could change from time to time, and does not form part of
any contract.
- Limitation of Liability - Although every effort is made to ensure that the Villa is in perfect condition, and
as described in the literature supplied, it is a condition of acceptance of the Terms
and Conditions that the Guest understands that the information is as supplied at
the time of writing and is subject to change without notice. It should be pointed
out that as many communities still have ongoing building and construction work
in progress, over which we have no control whatsoever, the Owners and their
representatives accept no responsibility and no compensation or any other
payment will be made to any Guest in respect of any disturbance, annoyance,
inconvenience or any other problems that may be caused or created by or in
response to any such building or construction work being carried out within the
community. Guests specifically requiring information regarding building or
construction work affecting the Villa should request this information before
booking.
The Owners do not accept liability for loss of main services nor the consequences
of the actions or omissions of the persons who control the supply of the main
services. The Owners cannot accept any responsibility for third party claims,
accidents, damage to, or loss of property, or for any expenses incurred for any
reason, including changes caused by Force Majeure, regardless of howsoever
they may have occurred, nor can liability be accepted for injury as a result of the
use of the pool or the spa.
Guests are specifically advised not to allow unsupervised children to use the pool
or the spa, and to use the supplied safety fence. GLASS is not permitted
in the pool area. Again, we advise that the Guests take out an "all risks" Travel
Insurance policy.
- Pets & Smoking Policy - The Villa is a non-smoking property. If you smoke we request that you enjoy it either outside or on the screened patio, where ashtrays are provided. Thank you for your help and understanding. Please note that pets are not allowed in the Villa.
- Responsibilities - It is the responsibility of each Guest to read and understand the Welcome Book
in the Villa. The Villa will be professionally cleaned prior to Guests arrival and
again after the Guests departure, but we kindly ask that the Villa is left in an
orderly state before leaving.
It is the Owners responsibility to ensure that the Villa is available for the Guest for the times requested and that it has been prepared in readiness for the Guest's arrival. In the unlikely event of there being a problem with the Villa, it's contents, running cooperation, including any community problems, the Guest should contact our Management Company in Florida, (details of which will be supplied prior to departure).
The Management Company are the only people that are able to resolve any problems regarding the Villa during the rental period.
- Law - This contract is subject to and shall be construed in accordance with the laws of England and the parties herby submit to the exclusive jurisdiction of the English Courts
- Access - The client is to allow the owner and their agents the right to enter the property to carry out maintenance etc.
- Privacy - Any information passed on by visitors to this site, for example, customers completing on-line booking forms or submitting their email address will be used solely for the purpose of renting the villa. We will not pass your details on to any other agencies or third parties whatsoever and will at all times respect the privacy of our clients
